At Strathmore Lodge Nursing Home we pride ourselves in making sure our residents truly feel at home. We take on board feedback and implement changes to the operation of the nursing home as appropriate.
We check with residents informally on a regular basis to see what services, facilities and activities they would like implemented so that their surroundings reflect their preferences.
Our monthly Residents’ Forum meetings offer residents a formal mechanism for communicating their preferences to management. All residents or their advocates are encouraged to attend and minutes are communicated to Strathmore Lodge Nursing Home management.
We also have a suggestion box where residents, staff and visitors can make suggestions about activities in the nursing home anonymously if they wish.